Question: Can I order products for my brick and mortar store? Answer: Of course, We are always glad to place any order over $250,  and if you spend over $5000 we will ship it to you for free.

Question: How can I view the discounted or wholesale prices? Answer: You can email us requesting a wholesale price list and we will ship it to you free of charge.

Question: What are your shipping rates and policies? Answer: Shipping rates are solely determined by weight and size of the package.

Question: How long does it take to set up a dropshipping account? Answer: If you already have your tax ID and business license, it will only take a couple of days.

Question: Do you have any dropship or account fees? Answer: No we don't charge any fees for our dropship or wholesale account services.

Question: How do you use the datafeed and turbo lister to populate your ebay store? Answer: The first time people try using a datafeed to upload listings can sometimes be a frustrating one. Here are some simple instructions for turbo lister and ebay that we hope will help. Assuming you already have turbo lister installed and you remember the file name that you saved our datafeed under, then we are ready to start. Open up turbolister click on "inventory", in the upper left hand corner click "file", click on "import items...", click on "from file" and click on the datafeed file name you chose earlier. Voila!, its uploaded. Now your ready to start listing.

Question: I live in Oregon can I pick up my order from your store? Answer: unfortunately we can not allow pickups as this is a warehouse and not an actual storefront.

Question: I see other dropshippers online, why should I become a urban gardener dealer? Answer: Well for one hydroponics is a fairly new fast growing "niche business". We also have some of the biggest discounts in the industry. Next we care about our partners, we want you to succeed. That is why we put so much work into our datafeed.

Question: I am still having problems getting the datafeed into turbo lister, what can I do? Answer: Email us your phone number and we will call you to help you get it going, it won't be a problem.

Question: I have found a couple errors in your datafeed, in one of the listings the title says one thing and the pic is completely different, what do I do to fix it? Answer: I am sorry about the error, we would like to fix all the problems in the datafeed, if you would please email us the sku #, we would be glad to fix it before the next update comes out.

Question: I don't have a Paypal account, how do I make purchases? Answer: You can still make your purchase using any credit/debit card through the PayPal terminal at the end of checkout.

Go Back